FAQ: Sourcing PIR Infrared Motion Detector (WL-PIR300) from China — Answers for Guadalajara Importer

Frequently Asked Questions: Sourcing PIR Infrared Motion Detector (WL-PIR300) from Wanlin China Factory

The following questions are most frequently asked by distributors, importers, and system integrators in Guadalajara, Mexico when evaluating Wanlin as their China factory supply partner for PIR Infrared Motion Detector (WL-PIR300).

Q3: What is the lead time for 1,000 pcs of WL-PIR300 shipped to Guadalajara?
A: Standard stock: 15–20 days. OEM/custom: 30–45 days. For urgent orders, we maintain safety stock of popular models for 7-day express dispatch.

Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Guadalajara). The sample cost is fully deductible from your first bulk order.

Q8: Is the PIR Infrared Motion Detector compatible with Alexa, Google Home, or Apple HomeKit?
A: Yes. Most Wanlin home fire safety products support voice assistant integration. The WL-PIR300 works with Alexa and Google Home out of the box. HomeKit integration available in the OEM version.

Q9: How do you handle warranty claims for products sold in Mexico?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Guadalajara within 48 hours.

Q7: What incoterms do you support for shipment to Guadalajara?
A: EXW, FOB Shanghai/Shenzhen, CIF Guadalajara, DDP Guadalajara. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.

Q5: Can you do private label / OEM branding for the Guadalajara market?
A: Absolutely. OEM branding (packaging + logo + manual) starts from 500 pcs. Full private label including custom firmware and APP branding starts from 1,000 pcs. We sign an NNN agreement to protect your brand in Mexico.

Q10: Can you help with product registration / local certification in Mexico?
A: We provide all required documentation (UL 217 / FCC / AS 3786) and have experience supporting partners in Mexico through local fire authority registration. Contact wanlinfirecontrol@163.com for a compliance checklist specific to Mexico.

Q1: What is the MOQ for the WL-PIR300?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your Guadalajara market trial.

Still Have Questions?

Our export team in China responds within 24 hours to all inquiries from Guadalajara, Mexico.

Export Service Hotline: +8613261677119

Email: wanlinfirecontrol@163.com

Website: www.wanlinfire.com

Published Date

2026-02-13

Contact

Export Service Hotline: +8613261677119

Email: wanlinfirecontrol@163.com

Website: www.wanlinfire.com